Leadership Nudge® 279 – Turn the Conversation Around

October 16, 2019by Sandy Wilmer0

Use Better Questions to Get Better Answers

When asked “why” we have done something a certain way or “why” we have said what we said, we may not have an immediate answer. We can feel threatened and become defensive. Instead, invite thinking by using “what” or “how” to ask questions.

Sandy Wilmer

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