Leaders encourage people to follow the organization’s values and principles rather than a particular person. This mitigates favoritism and helps create an organization aligned to its principles and values rather than personalities. How is it in your organization? Hey, I’m here at Heidelberg Castle, which is mostly a ruin, but this one building was reconstructed....

Leaders improve decision-making by creating an environment where all the information can be shared. What can you do to make the invisible visible? So I’m here in Amsterdam. I have something sobering to show you. But it represents a powerful concept which we call “make the invisible visible.”  They’re these stumble stones. These are called stumble...

Onboarding is about facilitating that emotional transition from feeling like an outsider to feeling like an insider – moving from “they” to “we”. The sooner this happens the sooner the team is more effective. What can you do to help your new folks move from the feeling of “they” to “we”? Here’s an example of...