The language we use affects how we think and how we act. The word “resource” is dehumanizing. We become numbers on a spreadsheet instead of the talented, engaged people that we are at work. Here’s Jenni with more. Think back to when you were little. Did you ever want to be a resource when you...
Intent-Based Leaders follow the principle “Don’t be good, get better.” Moving from where we are today to where we want to be involves mental contrasting. Here’s Jenni with more information. “Don’t be good, get better” is one of my favorite Intent-Based Leadership principles. We can get better at things we don’t think we’re very good...
Intent-Based Leaders make it psychologically safe for people to share thoughts and ideas. What can you do to help your team feel safe to speak up in your next meeting? Here’s Jenni with more. As Intent-Based Leaders, we want to make it safe for people to speak up. And we know the bias for staying...
Leaders encourage probabilistic conversation which allows people to share thoughts and communicate in a way that encourages thinking. Here’s David with further explanation. Hey, here’s one representation of what Hurricane Ian might do to Florida, where I live, which is going to hit tomorrow (September 28, 2022). And it shows this single line. And we...
Saying what you intend to do incorporates the best of the communications that happen with permission-based environments and the best of ownership and a bias for action that happens with a “just do it” environment. Here’s David with more. When it comes to communication structures, most organizations are not playing with a full deck. I...
Praise is part of the manipulative strategy of bosses. Leaders dealing with adults observe not evaluate, and prize not praise. Here, David explains the difference and why it matters. Hey, we put out a post recently where we talked about praise being a manipulation, a manipulative tool that bosses use to control people and to...
Present information for the purpose of eventually making a decision. Here’s David, in London, with an example. I’m here in the busy Baker Street Station and London tube, and this is the iconic London tube map. Now level two on the Ladder of Leadership is description – what you see. But there’s often nuances to...
A leader’s job is to structure the organization so that it creates the right conversations, thus pushing authority to information. Here, David discusses what it sounds like when a leader manages information instead. So I got a question. At what point is pushing down authority to information become the leader absolving themselves of responsibility. It...
Practice using open questions to be curious, not compelling. Watch David explain how to become a Question Master. Here’s an activity that will have you practice being curious before being compelling. Have someone write down every question you ask in a meeting = verbatim. What I’m looking for is it needs to be specific enough...
Saying “well” at the start of an answer to a question is a good indicator that what follows includes things like deflection, accountability avoidance and blame. Watch as David explains. “Well” is a tell. When you ask a question, if the first word you hear back is “well,” most likely what will follow has an element...
