Saying “I don’t know” is hard. It’s important for leaders to model this behavior, paving the way for others to say “I don’t know.” This creates a learning environment. It’s hard to say I don’t know. But as a leader, it’s very important to be able to model that behavior. So, it’s okay for your...
Onboarding is about facilitating that emotional transition from feeling like an outsider to feeling like an insider – moving from “they” to “we”. The sooner this happens the sooner the team is more effective. What can you do to help your new folks move from the feeling of “they” to “we”? Here’s an example of...
To influence up the chain of command, make things safe for your boss. Use the Ladder of Leadership, step by step, to earn the right to be heard and the right to have influence over decisions. One of the most common questions I get is how do I move myself up with my boss, where...
Small changes in language can have huge impacts on how people feel and how they act. How to Talk So Kids Will Listen & Listen So Kids Will Talk is one of the best leadership books for dealing with people (of any age) I’ve ever read. One of the things that I learned was how...
In a meeting, if a leader expresses their opinion first, what they’re doing is anchoring the discussion to their own perspective. Instead, leaders speak last. They share their opinions once they’ve heard from other people to hear more diverse perspectives. I’m in Alloa in Scotland, where this anchor is a reminder of the history of...
You can’t fix people. They don’t need fixing. What you can do is create the environment where it makes it easy for people to do the behavior that you’re looking for. Hey, David Marquet here. I want to talk about Principle 5 of Intent-Based Leadership, which is Leaders Fix the Environment, Not People. Now, here’s how this...
Studies show that when we try to control things that we really cannot control, our blood pressure increases and our bodies release of the stress hormone cortisol. For more happiness and less stress make a conscious choice to give up control. A key part of Intent-Based Leadership is about giving up control. We understand the...
Leaders must create a safe environment in order for employees to feel comfortable engaging in risk-embracing behavior, like launching a new product or even sharing a dissenting opinion. This is when you call the “Connect” play. Connect is about caring what people think, caring how people feel, and caring about their personal goals. Hey, ladies...
When we focus on avoiding errors, we have a bias for passivity. In order to avoid errors, we avoid decisions. Instead, focus on achieving excellence. This creates a bias toward action and learning.
Dr. Damasio, a head neurologist, discovered that our decision making is processed through the emotional part of our brain. Healthy emotions are necessary for healthy decision making. Our job as leaders in a Leader-Leader organization is to create an environment where people can come to work with healthy emotions. Learn more by reading this blog: Healthy...
