The language we use affects how we think and how we act. The word “resource” is dehumanizing. We become numbers on a spreadsheet instead of the talented, engaged people that we are at work. Here’s Jenni with more. Think back to when you were little. Did you ever want to be a resource when you...
Intent-Based Leaders make it psychologically safe for people to share thoughts and ideas. What can you do to help your team feel safe to speak up in your next meeting? Here’s Jenni with more. As Intent-Based Leaders, we want to make it safe for people to speak up. And we know the bias for staying...
Leaders encourage probabilistic conversation which allows people to share thoughts and communicate in a way that encourages thinking. Here’s David with further explanation. Hey, here’s one representation of what Hurricane Ian might do to Florida, where I live, which is going to hit tomorrow (September 28, 2022). And it shows this single line. And we...
Leaders create opportunities for people to ask questions, but also pose questions to start conversations. This helps Leaders provide the information needed for clarity. Here’s Peter with more. It’s another lively session of the Prime Minister’s questions, live from the House of Commons in London where the Prime Minister undergoes a weekly interrogation from MPs...
Praise is part of the manipulative strategy of bosses. Leaders dealing with adults observe not evaluate, and prize not praise. Here, David explains the difference and why it matters. Hey, we put out a post recently where we talked about praise being a manipulation, a manipulative tool that bosses use to control people and to...
Activating the learning vector will destress performance anxiety. Here’s David with insight about how this worked during a big inspection on the Santa Fe. Before major inspections, I would get super nervous. I felt like there was a lot riding on it. And I had this view of this big performance vector. And that was...
Practice using open questions to be curious, not compelling. Watch David explain how to become a Question Master. Here’s an activity that will have you practice being curious before being compelling. Have someone write down every question you ask in a meeting = verbatim. What I’m looking for is it needs to be specific enough...
But first . . . redwork When you are asked to work on a project, start by doing some redwork. Then use that work to ask what changes should be made. Gaining clarification on a project is easier when there is a tangible place to start. Hey, you want to earn the right to ask...
When we use self-deprecating language, we negate the words that follow. Stop saying things like “I’m just . . . a receptionist . . .” or “I’ve been here just two years . . .” Instead, remove the word “just” and say what you think and what you see. Your voice matters! Hey, here’s a...
People don’t like to be controlled. In an Intent-Based Leadership environment, leaders don’t control what others do. Instead, they create safe environments where people have their own agency and control over their work. I’m here with my friend’s sons, Tony and Cal. Tony’s not quite two, but he already knows he doesn’t like to be...
