We received this question recently. “What about the paperwork? My team loves the operations, but it’s not so great with the paperwork.” Here’s David with an answer. Got a question recently. What about the paperwork? My team loves the operations, but it’s not so great with the paperwork. But look, paperwork is important. Imagine that...
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Leadership Nudge® 395 – Prize, Don’t Praise
June 8, 2023by
Praise is part of the manipulative strategy of bosses. Leaders dealing with adults observe not evaluate, and prize not praise. Here, David explains the difference and why it matters. Hey, we put out a post recently where we talked about praise being a manipulation, a manipulative tool that bosses use to control people and to...
Leaders use bluework to keep projects moving in the right direction. The bluework will put the project pieces in logical order so the redwork can be done more effectively. Here’s David with an example. I live in Florida. And I’m here at a friend’s yard who has a big deficiency because they have no swimming...
Being deliberate about THINKING while DOING a task will help you balance redwork and bluework. Watch David explain with an everyday example from the kitchen. To learn more about redwork and bluework, read Leadership Is Language: The Hidden Power of What You Say — and What You Don’t. Get your autographed copy here. Hey, you...
Continuous improvement is a balance between ‘thinking’ and ‘doing.’ Watch David explain. I’m here in Tahiti and the shape of this bridge represents how we think about what some people call “continuous improvement,” or the balance between thinking and doing. The flat treads represent the action moving forward. The vertical risers represent the pause /...
We have to actually use a process for a while after making a change in order to measure the effect of the change. If we are trying to tweak a process continuously, we never stabilize the process enough to really know the effect of any given change. Improve in steps to increase the learning along...
Organizations are biased towards continuing whatever action they are doing. Leaders want to inject moments of thinking and decision into this continuous stream of action. This makes it safe to change the course if needed. Organizations are biased towards continuing whatever action that they’re doing. The reason for this is because we’ve made the decision...