Curtail wasted effort by having short bluework and redwork periods of time in the beginning of a project and longer bluework and redwork periods toward the end of a project. David explains how this helps teams avoid playing the game called “Bring me a rock.” The staff complaining about initiatives that came down from on...
Changing behavior and keeping resolutions can be hard. Watch David explain how using different words can help. Hey everybody! Hope you’re doing well. Happy New Year! I’ve got something to help you maintain a New Year’s resolution, or just be able to maintain your resolutions or change habits easier. And the trick is that when...
When making decisions, leaders look for insight from the team. That improves the quality of the decision, but also gives the team a sense of involvement. Watch as Peter explains how Santa does it. It’s the week before Christmas and little Roo here is making his list to Santa. Peter: What is at the top...
Continuous improvement is a balance between ‘thinking’ and ‘doing.’ Watch David explain. I’m here in Tahiti and the shape of this bridge represents how we think about what some people call “continuous improvement,” or the balance between thinking and doing. The flat treads represent the action moving forward. The vertical risers represent the pause /...
Leaders give control to their team. Instinctively, giving up control is uncomfortable and even scary. But we can practice giving up control in everyday life. Watch David explain. What additional ways can you practice giving up control? The biggest impediment to creating an empowered team is our own desire to want to be and feel...
People don’t like to be controlled. In an Intent-Based Leadership environment, leaders don’t control what others do. Instead, they create safe environments where people have their own agency and control over their work. I’m here with my friend’s sons, Tony and Cal. Tony’s not quite two, but he already knows he doesn’t like to be...
By giving people more autonomy they will act with more intent. Where can you give your people more autonomy? Hello. I’m on the lower Rhine in Germany approaching the Netherlands and I’m having a great example of intent. Normally, ships pass, what we call, port to port (left side to left side). In other words,...
Leaders encourage people to follow the organization’s values and principles rather than a particular person. This mitigates favoritism and helps create an organization aligned to its principles and values rather than personalities. How is it in your organization? Hey, I’m here at Heidelberg Castle, which is mostly a ruin, but this one building was reconstructed....
Leaders improve decision-making by creating an environment where all the information can be shared. What can you do to make the invisible visible? So I’m here in Amsterdam. I have something sobering to show you. But it represents a powerful concept which we call “make the invisible visible.” They’re these stumble stones. These are called stumble...
I’m in this lovely part of downtown Strasburg called La Petite, France. And Strasburg is in Alsace. And Alsace has been part of Germany and France multiple times over the past 1000 years. They speak Alsatian here, not French. They’ll be very quick to tell you that. They’re very proud of their cultural heritage....
