Leaders often say, ‘My door is always open’, but is that always true and do we understand the consequences of that? The truth is, our door isn’t always open, all the time. Sometimes, it has to be closed. When we say ‘My door is always open’, what we mean is, we are approachable and we...

Lots of organisations have sign in Boards which help us know whether people are in or out. If you spend a lot of time out of the office or you want to go on holiday, how do you make sure that decision making doesn’t just grind to a halt? Well, one of the lightbulb moments...