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December 20, 2017 Leadership Nudge™ 184 – Leaders Fix the Environment, Not PeopleLeaders fix the environment, not people. Watch this short clip about airline customer service and be asking yourself...
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December 13, 2017 Leadership Nudge™ 183 – Take a Break with Jenni JepsenThe prefrontal cortex is the area of the brain where rational thinking, goal oriented behavior and emotion control...
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December 6, 2017 Private: Leadership Nudge™ 182 – A Bias for Action at North Yorkshire PoliceI’m here at the Fulford Road Police Station. (The HQ Police Station for the North Yorkshire Police) They’re...
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November 29, 2017 Leadership Nudge™ 181 – Prepare to be SurprisedI’m here at Ella’s Kitchen, a Certified B Corp, where the CEO and the leadership team are giving...
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November 22, 2017 Leadership Nudge™ 180 – See Like SherlockI’m here by the statue of the famous fictional detective Sherlock Holmes. Sherlock Holmes was a keen observer...
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November 15, 2017 Leadership Nudge™ 179 – Think Like a Start-UpI’m eating here at Cunard Tavern in East Boston. The restaurant opened about 4 months ago. The server...
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November 8, 2017 Leadership Nudge™ 178 – Want Feedback? with Jenni JepsenDid you know that the line “Can I give you some feedback?” triggers the same threat center in...
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November 1, 2017 Leadership Nudge™ 177 – Elephant in the RoomSometimes, there’s a big issue but no one seems to be talking about it. Look, if there’s an...
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October 25, 2017 Leadership Nudge™ 176 – Pass Information, not InstructionsWe’ve all had a situation where a friend was helping us park the car and it was like,...
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October 18, 2017 Leadership Nudge™ 175 – Left Hand DayOne of our leadership principles is “Practice, don’t Preach”. So, in other words, we’re trying to make the...
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