Here’s a technique to help you listen with the intent to understand.
The next time you need to get someone’s perspective, try asking these 4 questions, and only these 4 questions.
- What’s working well?
- What do you want to stop doing?
- What do you want to start doing?
- What’s your one wish?
Then, just listen. You’ll be surprised by how much you learn.
By not having to think about what you’re going to ask, the 4-questions technique nudges you into listening.
I’m Jenni Jepsen with your leadership nudge.
Let us know how it goes!