Onboarding is about facilitating that emotional transition from feeling like an outsider to feeling like an insider – moving from “they” to “we”. The sooner this happens the sooner the team is more effective. What can you do to help your new folks move from the feeling of “they” to “we”? Here’s an example of...

When an organization creates steep power gradients with things like physical separation, executive dining rooms, and intimidating office size, they limit the flow of information. Information flows inversely proportional to the power gradient. Flatten the power gradient to get the information flowing. I’m here at the RBS headquarters outside of Edinburgh airport at Gothenburg in...

Studies show that when we try to control things that we really cannot control, our blood pressure increases and our bodies release of the stress hormone cortisol. For more happiness and less stress make a conscious choice to give up control. A key part of Intent-Based Leadership is about giving up control. We understand the...