Good leadership is more like a sports camp than a history course. Our leadership abilities grow when we practice new skills. Like physical training, we need to practice the principles we learn. For example, we encourage you to develop leaders, not followers. One way we suggest you do this is to avoid the temptation...
Praise the behavior you want repeated. Not all praise has the same effect on people. During a study by Carol Dweck on Brooklyn fifth-graders, those that were praised for their behavior – “you must have worked hard,” were more likely to engage in challenging tasks than those who were praised for their ability – “you must be...
This is part 3 of 4 in our Grow Your People – Ladder of Leadership Series Weekly Nudge – Recognize “Tell me what to do…”; resist and if people are reluctant to tell you what they think; try perspective change. In particular, ask them to sit in your chair, then ask them what they think (What...
Worker: “We think the best option is to move forward with the contract.” Boss: “Are you sure?” Ask, “How sure are you?” instead of, “Are you sure?” There is not always a clear right or wrong choice. Answering “Yes” means without a doubt it was 100% the right choice. When we make decisions we collect information to...
