You can’t intend for somebody else to do something. That’s basically telling people what to do as a subterfuge. Here’s David with more about how “intent” works. Hey, you can’t intend for somebody else to do something. For example, you can’t say “I intend for you to be on time.” That’s basically telling people what...
David got a question recently – “What if my boss demands that I ‘know all the answers?’ I’m in an organization where we really value knowing.” Here’s David with some strategies. Hey! Got a question recently – “What if my boss demands that I ‘know all the answers?’ I’m in an organization where we really...
Saying what you intend to do incorporates the best of the communications that happen with permission-based environments and the best of ownership and a bias for action that happens with a “just do it” environment. Here’s David with more. When it comes to communication structures, most organizations are not playing with a full deck. I...
Leadership Nudge® 397 – Let’s Provide Information
March 27, 2023by
Leaders provide information to help mitigate anxiety and mistakes. Here’s David to Heathrow Airport with an example. “Provide Information” is one of our practices. Sometimes we say, “Provide information not instructions.” But you can start by simply providing information. I’m on this shuttle bus in Heathrow. I’m going from terminal 4 to 2, which is...
Leadership Nudge® 393 – Level 2, Give Information
March 27, 2023by
Present information for the purpose of eventually making a decision. Here’s David, in London, with an example. I’m here in the busy Baker Street Station and London tube, and this is the iconic London tube map. Now level two on the Ladder of Leadership is description – what you see. But there’s often nuances to...
Instead of giving all the answers, leaders provide opportunities for the team to learn the answers and make decisions. Watch as Peter explains. I’m in the beautiful French Alps, at the wonderful resort of Mirage. I’ve been coming here for about 21 years with the same group of people. And what I realized this week...
Leadership Nudge® 356 – Can I skip levels in the hierarchy when talking to other people?
March 27, 2023by
Yes! But separate the the flow of “information” from the flow of “authority”. Information should flow freely, but authority follows the hierarchy. Separate these two concepts. If you do not, information flow will likely be restricted to the same channels as the flow of authority, thus creating barriers to the flow of information.
Leadership Nudge® 351 – Influencing Up
March 27, 2023by
To influence up the chain of command, make things safe for your boss. Use the Ladder of Leadership, step by step, to earn the right to be heard and the right to have influence over decisions. One of the most common questions I get is how do I move myself up with my boss, where...
An easy way to think about how to use the Ladder of Leadership is to imagine the steps as a way to Pause, Rewind and Fast Forward. Watch David explain in this week’s Nudge. The Ladder of Leadership with the seven steps is sometimes complicated and hard to remember. “Oh, is this step three or...
Use the Ladder of Leadership to both set and measure the level of empowerment in your team. It is both a thermometer and a thermostat for the language of empowerment. As many of you guys know, I was a math geek and an engineer. So there’s this geeky engineering-like substructure behind Intent-Based Leadership and the Ladder of...