What’s the Difference? What is the difference between “I would like to” and “I intend to”? Watch David and Wilbert explain. “I would like to” is asking permission. If the boss doesn’t say ok, things stay stagnant. In Intent-Based Leadership, the person who says “I intend to” is indicating three things: 1. They feel they...
Invite People to the Next Level The Ladder of Leadership is a language based approach to empowerment. The ladder structure is designed for making small steps towards giving more control. The words we use are the key to people feeling they have more authority.
When we give people instructions it creates dependence. When people give intent it creates independence. The key to your team becoming more proactive rests in the language the subordinates and superiors use. Sometimes we call this empowerment, but I don’t believe we empower people. They are already empowered. What we do is give them the...
Worker: “We think the best option is to move forward with the contract.” Boss: “Are you sure?” Ask, “How sure are you?” instead of, “Are you sure?” There is not always a clear right or wrong choice. Answering “Yes” means without a doubt it was 100% the right choice. When we make decisions we collect information to...
