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January 23, 2020 The Power of LanguageQ: When you talk about the power of language, what do you mean? A: While our brain...
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January 20, 2020 Don’t Obey The Clock, Control The ClockThe most important play in the Industrial Age playbook for leaders was Obey The Clock. On the...
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January 13, 2020 How to improve work in 5 stepsIn our new book Leadership Is Language, we expose the language that anchors us to the past and...
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January 9, 2020 3 Most Important Leadership PrinciplesQ: In your mind, what are the three most important leadership principles? And why is that? A:...
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January 9, 2020 Admitting MistakesQ: Is it a sign of weakness to admit to your whole crew that you've made a mistake...
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January 6, 2020 2 Ways of Working and How to Manage ThemThere is tension at work between “This needs to get done,” and “Follow the procedure,” on the one...
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January 2, 2020 Balancing WorkHow often do you reach the end of the day feeling unproductive? Even worse, your to-do list just...
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July 23, 2019 “We learn” Manifesto from the Santa FeUSS Santa Fe Creed “We Learn” What do we do on a day‑to‑day basis? We learn. Why...
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July 23, 2019 Resilience: the missing ingredient in the cruise ship industry.Senator John D. Rockefeller has written to Carnival Cruise lines CEO Micky Arison expressing serious concerns about Carnival’s...
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July 23, 2019 C is for ConsequenceThis is part 4 of 4 of the ABCs of Cultural Change. The senior executives argued that any initiative that...
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