Top-down organizations make it difficult for information to flow from the bottom up. Here’s Peter, in Iceland, with more.
Look at these sensational waterfalls here in Gullfoss, in Iceland. It’s just absolutely amazing and a stunning amount of water, which is cascading down just day in and day out. Of course, your organization’s information can cascade down. And the more we operate in a top-down approach, the more the sense is that people look up for information and the more information comes down.
But the more we operate in top-down organizations, the harder it is for information to go up and be pushed up. And that’s no good for anyone because people at the frontline have got information that they might want to share, that they think is valuable.
But also for Leaders – we want to know what’s happening at the frontline. We want to know what’s happening with customers.
So our Nudge to you this week is: think about what might be getting in the way of people being able to push information up, to share information. What might you be doing to inadvertently reinforce that sense of a top-down environment?
Because in an environment like this, there ain’t no way you’re gonna get back up.
I’m Peter Russian at Gullfoss in Iceland. This is your Leadership Nudge.