To invoke the improveThe play at the end of redwork where we pause to reflect on ... More play, the people who do the work should also lead the process to improveThe play at the end of redwork where we pause to reflect on ... More the work. This takes a shift in mindset from protecting the “Be Good” self to embracing the “Get Better” self. The language shifts from “Be Good” (“I gave it my best effort”) to “Get Better” (“I know exactly what I would do differently next time”).
Learn more by reading the IBL Blog – How to improve work in 5 steps
