The language we use affects how we think and how we act. The word “resource” is dehumanizing. We become numbers on a spreadsheet instead of the talented, engaged people that we are at work. Here’s Jenni with more. Think back to when you were little. Did you ever want to be a resource when you...
Leaders give everyone an opportunity to do blue work, make decisions and contribute. Here’s David in Switzerland with more. I’m at this gondola stop, called Schrekfeld and it’s above the Swiss town of Grindelwald. And one of the things that they have here in summertime are these mountain go karts. And you can take the...
Intent-Based Leaders follow the principle “Don’t be good, get better.” Moving from where we are today to where we want to be involves mental contrasting. Here’s Jenni with more information. “Don’t be good, get better” is one of my favorite Intent-Based Leadership principles. We can get better at things we don’t think we’re very good...
Everyone has the desire to win, but that’s not what matters. Here’s David with more. It’s not the desire to win that matters, it’s the desire to prepare to win. I’m here on my neighbor’s yard in Englewood, Florida, six days after Hurricane Ian. And you can see the big debris fields. Unfortunately, they’ve lost...
Intent-Based Leaders make it psychologically safe for people to share thoughts and ideas. What can you do to help your team feel safe to speak up in your next meeting? Here’s Jenni with more. As Intent-Based Leaders, we want to make it safe for people to speak up. And we know the bias for staying...
Leaders encourage probabilistic conversation which allows people to share thoughts and communicate in a way that encourages thinking. Here’s David with further explanation. Hey, here’s one representation of what Hurricane Ian might do to Florida, where I live, which is going to hit tomorrow (September 28, 2022). And it shows this single line. And we...
Saying what you intend to do incorporates the best of the communications that happen with permission-based environments and the best of ownership and a bias for action that happens with a “just do it” environment. Here’s David with more. When it comes to communication structures, most organizations are not playing with a full deck. I...
Leaders create opportunities for people to ask questions, but also pose questions to start conversations. This helps Leaders provide the information needed for clarity. Here’s Peter with more. It’s another lively session of the Prime Minister’s questions, live from the House of Commons in London where the Prime Minister undergoes a weekly interrogation from MPs...
Leaders provide information to help mitigate anxiety and mistakes. Here’s David to Heathrow Airport with an example. “Provide Information” is one of our practices. Sometimes we say, “Provide information not instructions.” But you can start by simply providing information. I’m on this shuttle bus in Heathrow. I’m going from terminal 4 to 2, which is...
Praise is part of the manipulative strategy of bosses. Leaders dealing with adults observe not evaluate, and prize not praise. Here, David explains the difference and why it matters. Hey, we put out a post recently where we talked about praise being a manipulation, a manipulative tool that bosses use to control people and to...
