This is a table of the chapters in Turn the Ship Around! and the mechanism highlighted in each chapter. Provided to aid people in finding the chapter where a specific mechanism was discussed.
Part/Chapter Number
Title
Mechanism
Part I:
Starting Over
Chapter 1
- Pain
- Think Anew about Leadership
Chapter 2
- Business as Usual
Chapter 3
- Change of Course
Chapter 4
- Frustration
Chapter 5
- Call to Action
Chapter 6
- “Whatever they tell me to do!”
Chapter 7
- “I relieve you!”
- Achieve Excellence, Don’t Just Avoid Errors
Part II:
Control
“Give control, create leaders.”
Chapter 8
- Change, in a Word
- Find the Genetic Code for Control [Culture] and rewrite it.
Chapter 9
- “Welcome aboard Santa Fe!”
- Act your way to new thinking.
Chapter 10
- Under Way on Nuclear Power
- Short early conversations make efficient work.
Chapter 11
- “I intend to . . .”
- Use “I intend to…” to turn passive followers into active leaders.
Chapter 12
- Up Scope!
- Resist the urge to provide solutions.
Chapter 13
- Who’s Responsible?
- Eliminate top-down monitoring systems.
Chapter 14
- “A new ship”
- Think Out Loud (both superiors and subordinates)
Chapter 15
- “We have a problem.”
- Embrace the inspectors.
Part III:
Competence
Chapter 16
- “Mistakes just happen!”
- Take Deliberate Action
Chapter 17
- “We learn.”
- We Learn
Chapter 18
- Under Way for San Diego
- Don’t Brief, Certify.
Chapter 19
- All Present and Accounted For
- Continuously and consistently Repeat the Message.
Chapter 20
- Final Preparations
- Specify Goals, not methods.
Part IV:
Clarity
Chapter 21
- Under Way for Deployment
- Build Trust and Take Care of Your People
Chapter 22
- A Remembrance of War
- Use your legacy for inspiration
Chapter 23
- Leadership at Every Level
- Use guiding principles for decision criteria.
Chapter 24
- A Dangerous Passage
- Use immediate recognition to reinforce desired behaviors.
Chapter 25
- Looking Ahead
- Begin with the End in Mind.
Chapter 26
- Combat Effectiveness
- Encourage a Questioning Attitude Over Blind Obedience.
Chapter 27
- Homecoming
Chapter 28
- A New Method of Resupplying
Chapter 29
- Ripples
