We got together with Phil Lanzafame, Director of Community Development in Glendale, CA near LA. He talks about how their team is serving citizens in innovative ways while adapting to coronavirus.
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IBL at Work – City Government – Glendale, CA – Phil Lanzafame
May 1, 2020
IBL at Work – City Government – Glendale, CA – Phil Lanzafame
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July 12, 2023 Leadership Nudge® 429- The Power of Positive RewardsOffering positive rewards to encourage certain behavior takes patience, but it works. Here’s David with more. Hey, today I want to talk about the power of positive reinforcement. I got a really nice email from...
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May 29, 2020 IBL at Work – Achieve Excellence – Stories from the Santa Fe (part 2)David recounts a story from the USS Greeneville, a sister ship of the Santa Fe, to highlight the importance of making it safe for your team to speak up, say what they see, and share...
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May 22, 2020 IBL at Work – Achieve Excellence – Stories from the Santa FeDavid recounts experiences on the Santa Fe and how they changed their mindset to focus on achieving excellence instead of just avoiding errors.
