We got together with Phil Lanzafame, Director of Community Development in Glendale, CA near LA. He talks about how their team is serving citizens in innovative ways while adapting to coronavirus.
IBL at Work – City Government – Glendale, CA – Phil Lanzafame
May 1, 2020
IBL at Work – City Government – Glendale, CA – Phil Lanzafame
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July 12, 2023 Leadership Nudge® 429- The Power of Positive RewardsOffering positive rewards to encourage certain behavior takes patience, but it works. Here’s David with more. Hey, today I want to talk about the power of positive reinforcement. I got a really nice email from...
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May 29, 2020 IBL at Work – Achieve Excellence – Stories from the Santa Fe (part 2)David recounts a story from the USS Greeneville, a sister ship of the Santa Fe, to highlight the importance of making it safe for your team to speak up, say what they see, and share...
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May 22, 2020 IBL at Work – Achieve Excellence – Stories from the Santa FeDavid recounts experiences on the Santa Fe and how they changed their mindset to focus on achieving excellence instead of just avoiding errors.
