03 Dec Crew Resource Management (CRM)
A system of speaking among pilots and co-pilots that reduced the The amount of hierarchical social distance from one person to another. A proxy for power gradient could be pay scale, office size, equity, age, longevity, skill level, attractiveness, and carpet thickness. Information flows inversely to the steepness of the power gradient. Steep power gradients inhibit communications, variability of ideas, and creativity. In psychology, this is close to the term “social gradient.”, gave the co-pilot the words to say to express concern and primed pilots to pay attention to words of concern.