When an organization creates steep power gradients with things like physical separation, executive dining rooms, and intimidating office size, they limit the flow of information. Information flows inversely proportional to the power gradient. Flatten the power gradient to get the information flowing. I’m here at the RBS headquarters outside of Edinburgh airport at Gothenburg in...

Dr. Damasio, a head neurologist, discovered that our decision making is processed through the emotional part of our brain. Healthy emotions are necessary for healthy decision making. Our job as leaders in a Leader-Leader organization is to create an environment where people can come to work with healthy emotions. Learn more by reading this blog: Healthy...

Positive feedback can have negative consequences if it’s delivered improperly. When giving praise, acknowledge the behavior that is controllable (their effort) instead of praising someone for an intrinsic characteristic (their ability.) Want to learn more? Watch Andy discuss this Nudge and some other things on our Facebook Page – here Hey guys, the latest release...

Stress makes us feel isolated. We are adding self-isolation and social distancing to that stress which means social connection is more important than ever. Be deliberate about it. Schedule virtual coffee with coworkers and friends. Check in with your parents and your kids and siblings. Have some ideas that may help others? Let us know.

The defending behaviors of the “be good” self actively inhibit our willingness to accept critique. The “be good” self is protective about attaching our ego to what we’ve done in the past. Instead, the “get better” self invites feedback and involves asking questions and seeking help. This leads to learning, growth, and innovation. Learn more...