Leaders must create a safe environment in order for employees to feel comfortable engaging in risk-embracing behavior, like launching a new product or even sharing a dissenting opinion. This is when you call the “Connect” play. Connect is about caring what people think, caring how people feel, and caring about their personal goals. Hey, ladies...
When we focus on avoiding errors, we have a bias for passivity. In order to avoid errors, we avoid decisions. Instead, focus on achieving excellence. This creates a bias toward action and learning.
Dr. Damasio, a head neurologist, discovered that our decision making is processed through the emotional part of our brain. Healthy emotions are necessary for healthy decision making. Our job as leaders in a Leader-Leader organization is to create an environment where people can come to work with healthy emotions. Learn more by reading this blog: Healthy...
The joy of an industrial age organization is that we separated the doers from the deciders. If you were a decider (also known as a boss, leader, white-collar, salaried person) then you made decisions for what the doers (also know as followers, blue-collar, hourly person) ought to do. Since the workforce was not involved in...
Operating at Level 5 on the Ladder of Leadership benefits your work environment. When intent is stated before the action takes place, there is a high level of transparency, communication and ownership. Acting at level 6 and 7 is actually less psychologically safe because we can only comment after the action has occurred.
The joy of an industrial ageThe period when humans developed large complex organizations based on machines. Factories, assembly lines, plantations, and railroads were dominant during the Industrial Age. The Industrial Age organizational design was optimized to use humans to reduce variability and comply with their masters’ instructions. This fundamental structure shapes our organizational design and language...