Humans are conditioned to rely on visual cues. Leaders bring information to light by creating visual aides. Make the invisible visible. Article reference: https://www.wsj.com/articles/ecuador-city-beat-one-of-worlds-worst-outbreaks-of-covid-19-11593532974 Make the invisible visible. Humans are visual animals we have 10 times as much brain matter dedicated to processing what we see then to processing what we hear the optical nerves...
Leaders are deliberate in their word choice. Use the right words to avoid confusion and errors. Here’s a famous example from history.
Expand your vocabulary to find the precise word for what you are seeing and feeling. The greater your vocabulary, the more likely that you’ll know and be able to summon exactly the right words to describe your experience. We only see what we have words for. We only feel what we have words for. I’m...
People ask for clarity based on different motives and often they are looking to the leader to tell them what to do. A leader practicing Intent-Based Leadership® will provide information and not instruction. Beautiful days like this, I’m sorry to say, are quite rare in Scotland, so we’re making the most of it out on...
Well Balanced Control When giving control, measure competence and clarity to create the appropriate balance.