Wouldn’t it be great if we did all the things we were supposed to do, every day. Well, at some point or another, each of us runs into our own habits — habits and patterns in our lives that we’ve created that move us toward or away, from our goals. Your habits determine who you...
Congratulations, the work you’ve been doing is done. Your quarterly report is submitted. Your product is in customers hands. You’ve finished a year of teaching eighth graders. Your patient has left your care recovered. Your book is published. Whatever it is you do, at some point you complete your work and get ready for the...
In our new book Leadership Is Language, we expose the language that anchors us to the past and map out six new plays for leaders to build a better workplace. The IMPROVE play happens at the end of a period of redwork and focuses on reflecting over the work we just completed and how to...
How often do you reach the end of the day feeling unproductive? Even worse, your to-do list just gets longer. Inbox notifications and coworker appeals for collaboration interrupt our thinking and productive time. that comes to you needing help right now are a few of the most common daily interruptions. These external elements will control...
USS Santa Fe Creed “We Learn” What do we do on a day‑to‑day basis? We learn. Why is “learning” a better word than “training?” Training implies passivity; it is done to us. We are trained; we attend training. Learning is active; it is something we do. What do we learn? We learn how to...
This is part 4 of 4 of the ABCs of Cultural Change. The senior executives argued that any initiative that was not reflected in the company’s performance evaluation system wouldn’t stick. They called it accountability. Based on Aubrey Daniels’ book, Bringing out the Best in People, we agreed and felt that the word “consequence” was a better fit....
Continued from the post titled The ABCs of a High Performing Leader-Leader Organization Modules completed. Vision Statement written. Values Instilled. The training is over…and… Nothing changes. Sound familiar? We spent time working individually focusing on one avatar at a time defining behaviors for each group. The team worked together to develop each behavior into an action, something...
Continued from the ABCs of culture change post. This is the step you will want to skip, we almost did. As we sat with the learning and development team our creative juices began to flow. Each idea like a dart flew one after another, we were unstoppable. The to do lists began to grow and...
The ABCs of a high performing leader-leader organization. The learning and development team for a major manufacturing team conducted a brainstorming session to build a scalable course for implementing leader-leader behaviors throughout their organization. We were able to sit in and assist in their process. The process boiled down to ABC – avatars, behaviors, and...
One of the mechanisms that led to Santa Fe‘s success: switching from being questioning to being curious. As a highly-trained Naval Officer I was used to knowing all the answers. I would often question the crew to make sure they understood the technicalities of their equipment: “What does this valve do?”. Whenever they were stumped I would...
