The most important play in the Industrial Age playbook for leaders was Obey The Clock. On the assembly line, people were paid by units of work per time. Management wasn’t concerned with the hearts and minds of their workers, only how fast they could get something done without errors. Management was responsible for the...
This is part 4 of 4 of the ABCs of Cultural Change. The senior executives argued that any initiative that was not reflected in the company’s performance evaluation system wouldn’t stick. They called it accountability. Based on Aubrey Daniels’ book, Bringing out the Best in People, we agreed and felt that the word “consequence” was a better fit....
