Industrial Age leadership programmed leaders who would know the answers, tell the team what to do and get them to do it. We would say...
Most of us have been programmed to run meetings based on an Industrial Age model that encourages consensus and conformity rather than a free exchange...
Love the idea of the new playbook for leaders but having trouble remembering the new plays and how to implement them? Here's a set of...
Wouldn't it be great if we did all the things we were supposed to do, every day. Well, at some point or another, each of...
The joy of an industrial age organization is that we separated the doers from the deciders. If you were a decider (also known as a...
From Boeing (737MAX, 787 rollout) to NASA (Columbia, Challenger), we've seen disastrous examples of how bad news from people low in the hierarchy gets distorted...
The Complete Play allows Celebration One of the six plays in the Industrial Age management playbook was CONTINUE -- continue the redwork of production as long...
Q: What are your thoughts on how to inspire people that have done things a particular way for 30+ years to WANT to change? A: First,...
Congratulations, the work you've been doing is done. Your quarterly report is submitted. Your product is in customers hands. You've finished a year of teaching...
Q: What is the most important question leaders should be asking employees? A: I think there are several important questions. “How can I help you?” “What...
