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In a workshop for a global company, a group of senior executives have just watched a short video clip of the Oscars where Warren Beatty opens the envelope for the award he is to announce with Faye Dunaway – pauses, does a double check for another card, pauses again, and eventually shows the card to...

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When delegating the complete decision to someone else (level 6 on the ladder of leadership) the temptation is to just say “You go make the decision” because we want to get the issue off our plate as soon as possible. It seems like this shows confidence in the other person’s ability to make the decision....

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Most of us have been programmed to run meetings based on an Industrial Age model that encourages consensus and conformity rather than a free exchange of ideas. Because of this, decision opportunities are missed, and when decisions are made, they are more likely to be a continuation of the current activities, or tacit support of...

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