26
May
Healthy emotions are necessary for healthy decisions
The joy of an industrial age organization is that we separated the doers from the deciders. If you were a decider (also known as a...
20
May
The First Law of Hierarchies
From Boeing (737MAX, 787 rollout) to NASA (Columbia, Challenger), we've seen disastrous examples of how bad news from people low in the hierarchy gets distorted...
23
Mar
The Complete Play: Focus on the Behavior when Celebrating
The Complete Play allows Celebration One of the six plays in the Industrial Age management playbook was CONTINUE -- continue the redwork of production as long...
19
Mar
How to inspire people to want to change?
Q: What are your thoughts on how to inspire people that have done things a particular way for 30+ years to WANT to change? A: First,...
16
Mar
What it takes to reflect on the work you’ve completed.
Congratulations, the work you've been doing is done. Your quarterly report is submitted. Your product is in customers hands. You've finished a year of teaching...
12
Mar
Important questions leaders should be asking employees.
Q: What is the most important question leaders should be asking employees? A: I think there are several important questions. “How can I help you?” “What...
09
Mar
The Seven Sins of Questioning
The Industrial Age Obey the Clock play pushes to get the team moving forward. Since we’ve separated the deciders (blueworkers) from the doers (redworkers), the...
05
Mar
How has the agile community influenced your work?
A: How has being exposed to the agile community influenced your new book, Leadership Is Language? For example, the SCRUM and SAFe cycles? Q: If we...
02
Mar
The Complete Play: Chunk Work for Frequent Completes Early, Few Completes Late.
The Industrial Age playbook was designed to keep the team in redwork for as long as possible. An uninterrupted assembly line turning our product day...
27
Feb
What is a major barrier that keeps people from speaking up?
Q: What is a major barrier that keeps people from speaking up? A: We call it the power gradient, it's how much more important your boss...